Account & settings

Team members and roles

Invite the staff who run PocketPass with you, pick a built-in role or make your own, fine-tune what one person can do, and remove access when someone leaves.

Security and two-factor authentication

Protect your PocketPass login with an authenticator app, require two-factor for your whole team, reset a teammate who lost their phone, and sign out of other devices.

Audit log

See who changed what in your PocketPass account and when, filter by person, action or date, open the before-and-after of any change, and export it as a CSV.

Sending from your own email domain

Pass emails can come from your own address so golfers recognise the sender and delivery is more reliable - what it involves, the DNS step, and who to hand it to.

Billing

How PocketPass billing is handled for merchants that come through Lightspeed, where to manage your plan, and who to ask about invoices.