By default, the email that delivers a pass comes from a GolfPass sender address. You can switch it to send from your club's own domain (for example yourclub.com) so golfers see a familiar name in their inbox and emails are less likely to be filtered out. You set this up under Email sender in Settings.
Why it's worth doing
- Recognition. Golfers trust — and open — an email from a sender they know. "Pine Valley Golf Club" beats an unfamiliar address every time.
- Deliverability. A properly verified domain is more likely to reach the inbox instead of the spam or promotions folder, which means more golfers actually receive their pass. See The golfer didn't get the email.
How it works (in plain terms)
To send from your domain, email providers want proof that you've authorised GolfPass to send on your behalf. You provide that proof by adding a few small DNS records at wherever your domain is managed. It sounds technical, but it's a copy-and-paste job — and usually a five-minute one.
Setting it up
- Go to Settings → Email sender.
- Enter the domain you want to send from.
- GolfPass shows you a handful of DNS records to add.
- Add those records at your domain provider (or hand them to whoever manages your website — see below).
- Come back and verify. Once it passes, pass emails send from your address.
Who should do the DNS step
Adding DNS records is normally a job for whoever looks after your website or domain — your web person, your IT provider, or your domain registrar's support. Forward them the exact records GolfPass shows you; they'll know where they go. You don't need to understand the records yourself, only to get them added accurately.
Be patient with verification
DNS changes don't always take effect instantly — sometimes it's minutes, occasionally longer, depending on your provider. If verification doesn't pass right away, give it some time and try again rather than re-entering everything. Once it's verified, you're done for good.
What golfers see afterwards
Nothing changes in how passes work — only the "from" line on the email. Golfers receive the same add-to-wallet email, now clearly from your club, which tends to lift the share of people who open it and add their pass.