Reports brings your house-account figures and pass adoption together in one place. Every report can be exported to Excel or CSV with the filters you've chosen, so you can hand your accountant exactly what's on screen.
Reports are available to merchant admins only. Editors and viewers don't see them. The accounting journal is for owners only.
Dates and times
Reports use your timezone - set it in Settings → Merchant. A day runs from midnight to midnight in that timezone, so a sale at 11
pm on the 31st counts in that month.Pick a period from the list - this month, last month, this or last quarter, year to date, last year, the last 30 or 90 days - or choose Custom range and enter your own dates. A saved link to "This month" always shows the current month.
House account liability
What the merchant holds for golfers, and what golfers owe, at the end of a chosen day:
- Deposit liability - money golfers have paid in and not yet spent. This is the figure to carry as a liability.
- Promotional credit - loyalty, referral, automation and promotional credit still on balances. Golfers see it in their balance and spend it first, but it isn't money they paid you.
- Owed by golfers - the total of negative balances on accounts allowed credit. This is money owed to the merchant.
- Net balance held - every balance added together.
Shared accounts are listed alongside golfers, under the account's name.
Choose any past date under As of to see balances as they were at the end of that day - useful for closing a month after it's over. The table lists every golfer with a balance, largest first. Golfers you've deleted stay in the list while they still carry a balance.
When the date is today, you'll also see pending POS top-ups: top-ups rung up at the till where the sale hasn't been paid yet. They're not in anyone's balance until it is.
House account activity
Every top-up, charge, adjustment and reversal in a period, with a roll-forward:
Opening balance + top-ups − charges ± adjustments ± reversals = closing balance
A green check confirms the figures reconcile. Below that, a chart shows money added and spent over the period, a table breaks the totals down by type and source (dashboard, Retail POS, Restaurant POS), and the transaction list can be filtered by type and source.
Accounting journal
For finance, and owners only: every movement in a period grouped by what kind of transaction it was (POS top-up, online top-up, statement payment, purchase, refund, refunded top-up, loyalty, referral, promotional credit, manual adjustment, import, prize, expiry), with the deposit part and promotional part of each kept apart. See Accounting journal.
Adjustments
Manual balance changes made from a golfer's customer page. See totals credited and debited, a breakdown by staff member, and every adjustment with its reason. Tick Include POS reversals to add charges the POS reversed.
Passes
How many passes were issued, added to Apple Wallet or Google Wallet, and removed in a period, with a chart over time and the current install rate for each customer type. A pass added on two devices counts once.
Google Wallet saves are recorded as they happen. Saves from before reports were introduced are counted on an estimated date.
Exporting
Choose Export at the top of any report:
- Excel (.xlsx) - a Summary sheet (merchant, period, timezone, headline figures and, for activity, the roll-forward) and a Data sheet with formatted amounts, a filter on every column, and a totals row.
- CSV - plain rows for importing into accounting software. Amounts are plain numbers such as
-12.50; the currency and timezone are in the column headers.
An export can hold up to 100,000 rows. For more than that, export a shorter period at a time.