What is PocketPass?

PocketPass gives your golfers a digital pass that lives on their phone — in Apple Wallet on iPhones and Google Wallet on Android phones. The pass carries your branding and a scannable check-in code, and it updates itself when their details or their booking change.

The goal is simple: replace paper confirmations, printed tickets, and "what time was I booked again?" phone calls with something the golfer already has in their pocket.

The big idea: there's no app

This is the part most merchants find surprising. Golfers do not download anything. Apple Wallet and Google Wallet are already built into every modern phone. The golfer taps one button in an email and the pass appears in their wallet. That's the whole setup.

No app store, no account to create, no password. That's why golfers actually use it — the friction that normally kills "download our app" simply isn't there.

The two kinds of pass

PocketPass can issue two different passes, and you choose which ones you want under Settings → Pass issuance.

• Customer passes are the ones most merchants use. One standing pass per golfer, not tied to any single booking, so it stays in their wallet between visits. It carries their member number as a scannable code and, if you use them, their house-account balance. See Managing customers.
• Tee-time passes are one pass per booking, showing that round's course and tee time. Useful if you want the golfer holding something specific to each visit.

How it works, start to finish

1. You connect your tee sheet. PocketPass links to your existing booking system — ChronoGolf or Lightspeed Golf. You keep taking bookings exactly as you do today.
2. You choose what gets a pass. Under Settings → Pass issuance, pick which customer types sync (and, if you want tee-time passes, which courses issue them).
3. PocketPass watches for changes. Every few minutes it checks your tee sheet for new and updated golfers and reservations. You don't import anything or press a button.
4. A pass is created and emailed. PocketPass builds the wallet pass and emails the golfer a link to add it to their phone.
5. The golfer taps to add it. One tap and the pass is in their wallet.
6. It stays current on its own. When their details or booking change, the pass already on their phone updates — no new email, no re-download.

What's on a pass

• The golfer's name
• A scannable code (QR or barcode) your team can use at check-in
• Your logo and colours
• On a tee-time pass, the course and tee time
• On a customer pass, their house-account balance, if you use house accounts

You decide how it looks so the pass feels like an extension of your brand, not a generic ticket. See Branding your pass.

What else PocketPass can do

Once passes are going out, these are the things you can turn on:

• Push notifications. Send a message — a frost delay, an event, a promotion — straight to everyone holding a pass. See Sending a push notification.
• Automatic reminders. Set up a message once and have it fire for every tee time, like a nudge an hour before the round or a thank-you after. See Automatic tee-time reminders.
• Lock-screen messages. Show a welcome on the golfer's lock screen the moment they arrive at your course. See Geo-location lock-screen messages.
• Check-ins. Scan a pass to check a customer in and build a visit history. See Customer check-ins and the timeline.
• House accounts. Let golfers carry a balance on the pass and spend it at the till. See House accounts.
• Reports. Track balances, liability and pass adoption. See Reports.

Who PocketPass is for

PocketPass is built for golf clubs and courses that take tee-time bookings. If you run a tee sheet on ChronoGolf or Lightspeed Golf, you can be live in an afternoon. You don't need any technical skills — if you can upload a logo and approve a connection, you can run PocketPass.