The Get Started panel in your dashboard tracks the handful of steps that take you live, and shows your progress (for example, 3 of 4 done). This article explains each step in plain terms — what it does, why it matters, and how to know it's finished — plus the best things to set up once you're up and running.
The core steps (do these to go live)
1. Set your club details
Add your club name and time zone under Settings → Club.
- Why it matters: the name shows on the pass and in golfer emails. The time zone controls how tee times display and when reminders fire.
- Done when: your club name and the correct time zone are saved.
The time zone is the easiest thing to get wrong and the most disruptive. If passes show tee times that are off by a few hours, an incorrect time zone is almost always the cause.
2. Brand your pass
Upload your logo and choose your colours under Pass Design.
- Why it matters: a branded pass looks like your club and builds trust. A generic, unbranded pass looks like spam.
- Done when: your logo and colours are set and the preview looks right. See Branding your pass.
3. Connect your tee sheet
Connect ChronoGolf or Lightspeed Golf under Integrations.
- Why it matters: this is the switch that turns everything on. Reservations only become passes once a provider is connected.
- Done when: the connection shows as active. See Connecting Lightspeed Golf or Connecting ChronoGolf.
4. Send a test pass
Email a real pass to yourself and add it to your phone.
- Why it matters: it proves the whole chain works — branding, details, and the add-to-wallet flow — before a single golfer sees it.
- Done when: you're holding a correct, branded pass in your own wallet. See Create your club and first pass.
You don't need to finish all four in one sitting. The moment your tee sheet is connected and a test pass looks right, you are effectively live. Everything below is improvement, not a blocker.
After you're live — high-value next steps
Once passes are flowing, these are the additions clubs get the most value from, roughly in order:
- Turn on a tee-time reminder. A nudge an hour before the round is the single most appreciated message. Add a thank-you after the round once you're comfortable. Set these up under Automatic notifications — full guide in Automatic tee-time reminders.
- Invite your team. Add the front-desk and pro-shop staff who'll check golfers in or send messages, with the right access level for each. Manage this under Team — see Team members and roles.
- Send from your own email domain. Move pass emails to your club's address so golfers recognise the sender and delivery is more reliable. Set it up under Email sender — see Sending from your own email domain.
- Add your members as players. Give regulars a standing pass and start building a check-in history under Player passes — see Managing players.
- Set up a lock-screen welcome. Greet golfers on their lock screen when they arrive, under Geofenced notifications — see Geo-location lock-screen messages.
A sensible first-week plan
- Day 1: club details, branding, connect tee sheet, send yourself a test pass.
- Day 2–3: watch a few real bookings turn into passes; confirm golfers are receiving emails.
- End of week 1: turn on a before-tee reminder, invite your team, and (optionally) start sending from your own domain.
If a step won't tick off, it's usually because something upstream isn't finished — for example, "test pass" depends on a connected tee sheet. Work top to bottom and each step unlocks the next.